Warranty
Product Limited Warranty
This Limited Warranty (hereinafter the “Warranty”) applies to the SeaAir Smart 12/24/48 Volt DC Marine Climate Control System which includes the HVAC hardware and electronics, including the driver, controller, and touchscreen display (hereinafter referred to as the "Product"). This Warranty defines the terms and conditions under which the Product is covered.
Warranty Coverage
The Warranty covers the Product from the date of purchase as follows (together, the “Warranty Period”):
- Parts and labor: one (1) year from the date of purchase.
- Parts: the second (2nd) year from the date of purchase. Labor during the second year is the responsibility of the Customer.
- Compressor: the lifetime of the Product while it is owned by the original purchaser.
During the Warranty Period, the Product is warranted to be free from defects in materials and workmanship under normal use, subject to the coverage above. The SeaAir Touchscreen Display, when purchased separately from a system, is covered for one (1) year from the date of purchase.
Throughout this Warranty Period, any defective components will be repaired or replaced at our sole discretion. The Warranty of the Product is available only to the original purchaser (hereinafter the “Customer”). This Warranty is non-transferable. Valid proof of purchase, such as a receipt or invoice, must support any claims made during the Warranty Period. The Warranty is valid only if the Product has been installed, operated, and maintained in a manner appropriate and customary for this Product and similar products in the market. Improper installation, misuse, neglect, or unauthorized modifications irrevocably void the Warranty. The Customer is responsible for all freight costs in both directions for every claim, including shipping the Product to our service location and returning the Product to the Customer after repair. If it is determined that repair is needed for an uncovered circumstance, the Customer will also be responsible for repair costs. No action to enforce this Warranty shall be commenced later than ninety (90) days after the expiration of the applicable coverage period. Claims must be submitted in writing using the contact information provided herein.
Exclusions from Warranty
This Warranty does not cover conditions unrelated to the material and workmanship of the Product. Such unrelated conditions include, but are not limited to, the following: damage not reported within ten (10) days of ownership; failure or damage resulting from storms, rain, water pooling, lightning, or any acts of God; faulty installation or installation that does not comply with the provided instructions or industry standards, along with any damage arising from such installation; damage or failure caused by the installation any non-manufacturer parts used as replacements (including batteries that damage electronics); normal maintenance and any damage resulting from the failure to provide such maintenance; filter cleaning, flushing, debris removal, or recharging; failure to follow the provided instructions for the use of the Product; any accidents, misuse, or alterations performed by anyone other than the warranty provider or its authorized representatives; cosmetic issues arising during installation; cosmetic issues that do not affect the performance of the machine; normal wear and tear; and any abuse of the Product.
Limitation of Liability
The Warranty provider shall not be liable for any incidental, consequential, or indirect damages arising from the use of the Product, including but not limited to personal injury, property damage, or loss of profits. This Warranty provides specific legal rights, which may vary based on jurisdiction.
Contact Information
For Warranty service or inquiries, contact your sales representative. This Warranty is effective from the date of purchase. Retain both this warranty document and your proof of purchase for future reference.
For warranty service or inquiries, contact:
Sail for the Sun LLC dba SeaAir
Warranty Department
411 Walnut St #15420, Green Cove Springs, FL 32043
info@seaair.com
